REPAIR SERVICE AND REPLACEMENT PARTS
Nationwide Service
BC Technical is your bone densitometry service provider with OEM quality and value of an independent service organization. As the exclusive authorized service and parts provider for GE BMD, our nationwide team of OEM certified Field Service Engineers can troubleshoot and repair your most challenging equipment issues.
Experienced Engineers
BC Technical’s highly experienced, GE- trained and certified service engineers are focused on the BMD modality. ABC Technical has unprecedented access to GE’s technical, engineering, and clinical support to return your BMD equipment back into service quickly with minimal disruption to your patient schedule.
Parts & X-ray Tubes
BC Technical is the exclusive provider for GE Healthcare BMD parts and x-ray tubes. With our supply chain and inventory management capabilities, we can deliver and install parts to many healthcare facilities on a next-day basis, so we can often repair your unit in less time than other service providers.
Services Provided
- GE-trained and certified Field Engineers are focused on the BMD modality to troubleshoot difficult technical problems
- Exclusive access to GE Healthcare service manuals and materials to support the completion of repairs and catch issues that others miss
- Access to hard-to-find GE BMD parts with our ISO 13485:2003 certified sourcing and logistics for just-in-time (JIT) capability that ships most parts same day
- We can often repair your unit in less time than other service providers, and minimize your downtime
- Phone technical support by certified and GE-trained engineers who provide remote fix for the vast majority of issues
- Depot repair for Achilles units
- Labor provided with a 2-hour minimum. Travel fee at hourly rates
Benefits Provided
- Support to your BMD equipment investment
- Supplement your in-house HTM resources with OEM-trained and certified field service engineers with BMD modality expertise for troubleshooting challenges.
- Increased equipment uptime; improves equipment availability for patient care
- Reduced hassle in sourcing hard-to-find parts
