Expert Care

Ultrasound imaging equipment expertise to ensure your equipment is maintained in accordance with the OEM’s requirements. Proactively identifies potential problems affecting uptime and image quality. Supplements your in-house biomed resources with OEM-trained and certified field service engineers with ultrasound modality expertise.

Services Provided

  • ALPHA PMTM: a full probe Quality Assurance (meets GE Healthcare’s EQC/IQC) with documentation designed to meet the requirements of ACR and Joint Commission accreditation (2 per year).
  • Cloud-based storage of all equipment maintenance and service records for documentation support for prevailing regulatory agencies
  • 10% parts discount on replacement parts and transducers
  • Comprehensive review of each component identifies failure points that cause unscheduled downtime
  • Definitively determines image degradation over time
  • 10% labor discount for field repair service calls. We are a preferred 3rd party service provider

Benefits Provided

  • External vendor support to supplement internal HTM resources on  an as-needed basis
  • Access to ultrasound modality expertise to troubleshoot difficult  technical issues
  • Support in meeting regulatory and accreditation requirements; saves you time
flat rate maintenance
Speak to our experts about Flat Rate Maintenance
We provide Nationwide coverage for on-site services, and our technicians are available to answer your questions today!
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