Maintenance Program

Extended Life

Extend the life of your ultrasound equipment with proactive maintenance designed to keep your equipment in peak working order. Identify equipment performance issues before they affect patient care. Benefit from the single modality focus and deep expertise available from the our field service team.

Maintenance Provided

• Annual agreement for proactive scheduled maintenance; includes two (2) scheduled service calls per year
• ALPHA PM^TM: a full probe Quality Assurance (meets GE Healthcare’s EQC/IQC) with documentation designed to meet the requirements of ACR and Joint Commission accreditation (2 per year).
• Includes Alpha Care^TM, our proprietary care program designed to maximize the productivity of your equipment
• 20% parts discount on replacement parts and transducers
• Comprehensive review of each component identifies failure points that cause unscheduled downtime
• Definitively determines image degradation over time
• Cloud-based storage of all equipment maintenance and service records for documentation support for prevailing regulatory agencies
• Phone technical support (24/7/365) by  certified and trained engineers
• Priority response time for repair service calls
• 20% labor discount for field repair service calls. We are a preferred 3rd party service provider

Benefits Provided

• Confidence in imaging equipment performance for years to come
• Peace of mind in equipment availability; supports your patient scheduling and satisfaction
• Support in meeting regulatory and accreditation requirements; saves you time

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