Extend the life of your ultrasound equipment with proactive maintenance designed to keep your equipment in peak working order. Identify equipment performance issues before they affect patient care. Benefit from the single modality focus and deep expertise available from the our field service team.
Maintenance Provided
Annual agreement for proactive scheduled maintenance; includes two (2) scheduled service calls per year
ALPHA PMTM: a full probe Quality Assurance (meets GE Healthcare’s EQC/IQC) with documentation designed to meet the requirements of ACR and Joint Commission accreditation (2 per year).
Includes Alpha CareTM, our proprietary care program designed to maximize the productivity of your equipment
20% parts discount on replacement parts and transducers
Comprehensive review of each component identifies failure points that cause unscheduled downtime
Definitively determines image degradation over time
Cloud-based storage of all equipment maintenance and service records for documentation support for prevailing regulatory agencies
Phone technical support (24/7/365) by certified and trained engineers
Priority response time for repair service calls
20% labor discount for field repair service calls. We are a preferred 3rd party service provider
Benefits Provided
Confidence in imaging equipment performance for years to come
Peace of mind in equipment availability; supports your patient scheduling and satisfaction
Support in meeting regulatory and accreditation requirements; saves you time
