Not only will you save 20% to 30% over OEM agreements with a BC Technical Full Service Agreement, you’ll secure the highest quality service possible. Our Field Service Engineers are some of the most tenured in molecular imaging, averaging 16+ years experience. All are factory-trained and certified.

FLEXIBLE PLANS TO MEET YOUR NEEDS

BC Technical provides completely customizable plans that let you specify service parameters in order to meet your exact service needs and budget requirements:

• Response time (as fast as 4 hours)
• Service hours (as late as 9 pm local time on "down" systems)
• Uptime guarantee (as high as 98%)
• Number of preventative maintenance visits

Full Service Agreement customers enjoy priority access to our support/service network:

• Clinical Support with direct access to Senior Clinical Specialists…no frustrating phone delays
• Clinical Support with coast-to-coast time zone coverage (8am-8pm ET/5am-5pm PT)
• 24x7 Technical Support
• Remote dial-in diagnostic support

PET systems

BC Technical provides Full Service Agreement coverage--as well as other service and support offerings for PET and PET/CT systems. Contact us for more details.